FAQ
Q1. How many days required to complete the empanelment with all Insurance Providers
It’s a tough question to answer, it depends on hospital requirements in your area for any Insurance Provider, hospital infrastructure, facilities, doctors team, bed strength and many other criteria that needs to be match, and if all went good it will takes 3-6 months to complete the empanelment of all-important Insurance providers in your area
Q2. What is the minimum requirement for an empanelment with Insurance Providers?
To empanel with any Insurance Provider you should have at least hospital registration certificate, minimum 10 Beds in your hospital (not compulsory for day care units like Ophthalmology & Dental etc.)
Q3. Do companies charge for an empanelment?
This is very misleading concept in insurance industry that empanelment is charged process. Empanelment is completely a free process but some companies charge for hospital mapping or as per their standard requirements
Q4. What is hospital mapping?
Hospital mapping is quality check of hospital, its infrastructure, facilities and services
Q5. What if companies are not responding even after sending empanelment request mail?
You can directly call to the empanelment department of the company for empanelment request and inquiries.
Q6. How can we confirm that our empanelment is completed?
Generally, companies respond on mail or in hard copy with welcome mail / kit after completion of empanelment. Some companies directly display hospital name on their site in network hospital list or you can directly contact the company for inquiry.
Q7. We do empanelment / cashless for hospitals?
No, we don’t do empanelment or cashless for hospitals rather we provide robust system to process this in single click than wasting months in finding right channels and format to approach, documentation, record keeping, renewals etc.
Q8. How our system helps you & how it is useful than old manual method?
This will save your money & time on extra staff to manage this work, reduce errors in filling and documentation which indirectly save your deductions, helps you get faster response than usual, give your hospital a computerized system to work efficiently and serve more patients.
Q9. Do we have internal contacts with Insurance Providers that helps you get quick results?
No, we don’t have any internal contact with Insurance Providers, rather we partner with them to bring hospitals, insurance providers & patients on single platform that will indirectly helps everyone to get quick result.
Q10. Is NABH compulsory for empanelment with Insurance Providers?
No, NABH is not compulsory yet but IRDAI has given a deadline up to which all hospitals providing cashless services has to complete Pre-NABH accreditation.